For operating teams drowning in repetitive decisions. We build agents that read your systems, act within rules you set, and report what they did — not chatbots that hand the job back to you.
A chatbot answers a question and leaves the work exactly where it was. Someone on your team still opens the CRM, still copies the detail across, still writes the follow-up. The tool demos beautifully and changes nothing on Friday afternoon.
The gap is not intelligence, it is permission and plumbing. An agent that cannot reach your systems cannot do your work, and an agent allowed to reach everything is a liability nobody will sign off. Most projects die in that gap.
A chatbot answers questions. An agent takes actions: it reads your systems, decides what to do within rules you set, and performs the work — creating the ticket, updating the record, sending the reply — then reports what it did.
Whatever you decide in the rules layer. Typically agents handle classification, drafting, data entry and routing on their own, while anything that spends money, contacts a customer unsupervised or changes a record of account routes to a person first.
Primarily Claude, with other current frontier models where they fit better. Model choice is a design decision per task: the cheapest model that clears your accuracy bar is the right one, and that is rarely the largest available.
By narrowing what it is asked to do. Agents are given the specific records they need rather than open-ended questions, high-consequence steps require approval, outputs are validated against expected shapes, and anything out of range falls back to a human.
A single agent against one well-defined process typically ships inside a two-to-four-week pilot, including discovery, build, testing and handover. Work spanning several systems or needing a security review runs longer and is phased.
Two separate costs: the build, and the model usage once it is live. Usage is sized during discovery so the monthly figure is known before you commit. Routing cheaper models to easier tasks is part of the design, not an afterthought.
Yes. Prompts, code, workflow definitions, documentation and credentials are handed over and belong to you. There is no platform you have to keep renting from LEVRYO to keep your own automation running.
Usually. Anything with an API is straightforward; anything without one needs a conversation about what is realistic. We say during discovery which integrations are easy, which are awkward, and which are not worth attempting.