Privacy Policy

1. Introduction

Levryo (referred to as "we", "us" or "our") respects the privacy of every visitor, customer and prospective client who interacts with our website or services. This Privacy Policy describes what information we collect through our website, how we use it, when we share it and the choices you have regarding your information.

By using levryo.io or engaging Levryo for services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with any part of this policy, we ask that you discontinue use of our website and services.

2. Information We Collect

We collect two broad categories of information: information you provide directly to us and information that is collected automatically when you interact with our website. In both cases, we aim to collect only what is reasonably necessary to operate our business, respond to inquiries and deliver the services you have requested.

We do not sell your personal information to third parties. We do not use your information to build advertising profiles about you outside of the service context.

3. Information Provided by Users

You may provide us with information directly when you complete a form on our website, contact us by email or phone, request a quote, sign up for a service, or communicate with us during a project. This information may include, but is not limited to:

• Your full name and preferred contact name
• Business or organization name, where applicable
• Email address and phone number
• Country and city or general location
• Details about the service or project you are inquiring about
• Files, documents, brand assets or reference materials you share with us during a project
• Any additional information you choose to include in messages, briefs or attachments

You are responsible for ensuring that the information you provide to us is accurate and that you have the right to share it. Please avoid sending us sensitive personal information (such as identification numbers, medical details or payment card details) through unsecured channels.

4. Information Collected Automatically

When you visit levryo.io, certain technical information is automatically collected by our servers and by tools we use to keep the website functional and secure. This information is generally not used to identify individuals but helps us understand how visitors interact with our website. It may include:

• Your device type, operating system and browser type
• Your approximate geographic location, derived from your IP address
• Pages you view on our website and the time spent on each page
• The website or source you arrived from
• General usage patterns and interaction events
• Diagnostic and error logs related to website performance

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies (such as local storage, pixels and tags) to keep the site working correctly, remember your preferences and understand how visitors use our pages. Cookies are small text files stored by your browser.

Categories of cookies we may use

• Essential cookies — required for the website to operate. Without these, features may not work correctly.
• Preference cookies — remember choices you have made, such as your language or region.
• Analytics cookies — help us understand which pages are most useful and where visitors experience issues.
• Third-party cookies — may be set by services we use, such as embedded content, analytics providers or communication widgets.

You can control cookies through your browser settings. Most browsers allow you to refuse, delete or block cookies. Blocking essential cookies may affect the functionality of parts of our website.

6. How We Use Information

We use the information we collect to run Levryo as a business and to serve our clients well. In particular, we use information to:

• Respond to inquiries, provide quotes and communicate with you
• Deliver the digital marketing and related services you have requested
• Coordinate project work, manage timelines and share drafts or deliverables
• Send transactional messages related to your project, invoice or account
• Improve the performance, usability and content of our website
• Investigate technical issues, prevent misuse and secure our systems
• Meet legal, regulatory or accounting obligations that apply to our business

We rely on legitimate interests, contractual necessity or your consent (as applicable) as the legal basis for processing information about you.

7. Payment Information

Payments for our services may be processed through an authorized third-party payment provider. When you make a payment, you may be directed to a secure payment page or provided with billing details through a secure channel.

Levryo does not directly store complete payment-card numbers, CVV codes or sensitive payment authentication information. Payment providers handle this data under their own security standards. We may receive limited information such as the transaction reference, the amount paid, the currency, the payment status and a partial identifier of the payment method (for example, the last four digits of a card or the account name).

You should review the privacy policy and terms of any payment provider used to process a transaction with Levryo.

8. Third-Party Services

To operate our website and provide our services, we rely on carefully chosen third-party service providers. Depending on the specific service, these may include:

• Website hosting and content delivery providers
• Email communication and transactional email providers
• Analytics and site performance tools
• Cloud storage and file collaboration platforms
• Customer communication tools (such as chat, forms or scheduling)
• Payment processing providers
• Project management and productivity tools used internally

Each of these providers processes information under its own privacy policy. We only share information with providers to the extent necessary for them to perform their function, and we take reasonable care to select providers with credible security and privacy practices.

9. Data Sharing and Disclosure

We do not sell personal information. We may share information in the following limited circumstances:

• Service providers — with the third-party providers described above, strictly for the purpose of running our business and delivering our services.
• Legal and regulatory obligations — where required by law, regulation, court order, subpoena or other valid legal request.
• Protection of rights — where necessary to protect the safety, rights or property of Levryo, our clients, our users or the public.
• Business changes — in the event of a merger, acquisition, reorganization or transfer of assets, information may be transferred as part of that transaction, subject to the receiving party honoring the commitments of this Privacy Policy.
• With your consent — where you have specifically asked us or agreed to share information with a named third party.

10. Data Retention

We keep information only for as long as it is needed to fulfill the purpose it was collected for, or for as long as reasonably required by applicable laws, accounting rules and legitimate business needs.

Inquiry messages, project files and business communications are typically retained for the duration of the client relationship and for a reasonable period thereafter. When information is no longer needed, we take steps to delete, anonymize or securely dispose of it in accordance with our internal practices.

11. Data Security

We take reasonable and appropriate technical and organizational measures to protect information against unauthorized access, disclosure, alteration and destruction. These measures may include restricted access controls, use of secure connections (HTTPS) for our website, use of reputable service providers and internal review of security practices.

No system connected to the internet can be guaranteed to be completely secure. While we work to protect your information, we cannot guarantee its absolute security. You are responsible for keeping your own devices, email accounts and passwords secure.

12. International Users

Levryo operates from Pakistan and serves clients in multiple regions. If you access our website or services from outside Pakistan, please be aware that information you provide may be transferred to, stored in or processed in Pakistan or in the countries where our service providers operate. Data protection laws in those countries may differ from the laws of your own country.

By using our website or services, you consent to the transfer, storage and processing of your information in accordance with this Privacy Policy.

13. User Rights and Choices

Depending on the jurisdiction you reside in, you may have specific rights with respect to your personal information. These may include the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information, subject to legal exceptions
• Object to or restrict certain processing activities
• Withdraw consent where processing is based on consent
• Request a copy of your information in a portable format, where applicable
• Lodge a complaint with a supervisory authority in your jurisdiction

To exercise any of these rights, please contact us using the details in the Contact Information section below. We may need to verify your identity before acting on a request.

14. Children's Privacy

Our website and services are intended for use by businesses, professionals and adults. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that a child has provided us with personal information, please contact us and we will take reasonable steps to remove that information from our records.

15. External Links

Our website may include links to third-party websites, tools, services or resources. We do not control these external sites and are not responsible for their privacy practices or the content they provide. We encourage you to review the privacy policy of every website you visit.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, changes in the tools we use or changes in applicable law. When we make a material change, we will update the "Last Updated" date at the top of this page.

We encourage you to review this page periodically to stay informed about how we protect your information. Your continued use of our website and services after any change takes effect signifies your acceptance of the revised policy.

17. Contact Information

If you have any questions about this Privacy Policy or wish to exercise any of your rights, please reach out to us using the details below.